Services
What we build
Our lead product is an AI chatbot for municipalities. Around it we build platforms, apps and integrations that work together.
01
AI chatbots
A virtual assistant trained on your municipality’s information. It answers residents at any time, in plain language, and points them to the right service.
What it includes
- We gather and organise the municipality’s information: services, fees, documents, opening hours and contacts.
- A chat button on every page of the website — added with one line of code.
- Answers 24/7, with no days off.
- Points people to the right service and page.
- Hands complex cases over to a member of staff.
- Asks for consent to data processing before the first question.
- We keep the information up to date and support the assistant after launch.
Good for: municipalities, public institutions, organisations that get many repeat questions.
02
Reporting platforms
Residents send a report with a photo and a pin on the map, and the municipality gets it straight away. Everyone can see how far it has got — from “New” to “Resolved”.
What it includes
- Reporting from the phone — a photo, a pin on the map and a short description, no sign-up needed.
- A dashboard for the municipality: new reports, statuses and comments.
- Statuses from “New” to “Resolved”, visible to everyone.
- A public register and map of reports.
- Alerts about power and water outages, repairs and road closures — only for the affected area.
- Installs on the phone straight from the website.
Good for: municipalities and municipal companies.
03
Audio guides
A sign with a QR code at every stop on a tourist route. Visitors scan it with their phone and hear the story of the place where they are standing — without installing an app.
What it includes
- A route of stops: each sign tells its part of the story as visitors walk from point to point.
- Opens straight in the browser: scan, page, play button.
- Narration in several languages, with a switch on the page.
- Correct pronunciation of names, dates and places: the text is prepared specially for narration and checked by ear.
- Music and sound effects to go with the story.
- The text below the recording — to read along, and for people with hearing loss.
- Light files that start fast even on a weak signal.
- Sign design: QR code, icon and caption in two languages.
Good for: municipalities, museums, tourist information centres, fortresses and nature trails.
04
Web portals and websites
Websites for municipalities, institutions and businesses — clearly structured, easy to use on phone and desktop, and easy to maintain.
What it includes
- Structure and copy organised around what visitors need.
- Responsive design for phone, tablet and desktop.
- Accessibility: contrast, keyboard use and screen readers.
- An admin panel for photos, messages and content.
- Fast loading and basic search engine optimisation.
- Help with hosting, SSL and maintenance.
Good for: municipalities, public institutions, businesses.
05
Mobile apps
Apps that residents and customers actually open: for alerts, schedules and services.
What it includes
- Alerts about what matters: outages, repairs, schedule changes.
- Waste collection and other schedules by address.
- Access to e-services and reports.
- Installs on the phone straight from the website, no app store search.
Good for: municipalities, public institutions, businesses.
06
AI agents and automation
AI agents that take over repetitive work, leaving more time for people and for the cases that need judgement.
What it includes
- A review of which tasks take the most time.
- Agents that handle enquiries, documents and data by clear rules.
- Connections to the systems you already use.
- Important decisions stay with a person.
Good for: public institutions and businesses.
07
Integrations and support
We connect the website, the chatbot, the reporting platform and your internal systems so that they work together, and we look after them after launch.
What it includes
- Data exchange between systems.
- Monitoring, backups and updates.
- Support and further development of the product, together with you.
Good for: all of our clients.
Have an idea? Let’s talk.
Tell us what your organisation needs. We will suggest a solution and clear next steps.